Reminder System


The practice operates a patient reminder system for a range of services. Providing the best general practice care and according to our best and safe practice policy, you may receive an occasional reminder by phone or mail (SMS messaging system in near future) regarding health services from the practice such as abnormal results, overdue health check and requirement for urgent medical assessment/reassessment. If you wish to opt out of this please let us know. One of the accreditation standards requires the practice to provide a reliable reminder register for patients.  The register provides systematic preventative care and early case detection using validated guidelines.  All patients are informed of the availability of, and offered enrolment in, our reminder system.  The practice uses a computerised reminder register and this is carried out as part of the end of month routine.  The database is searched for all reminders due within the month and the patient is either contacted by telephone or letter produced and posted.  The patient is advised the reason for their recall, i.e: Immunisation, Pap smear, Health Assessment, Cholesterol Test etc. and advised to make an appointment with their General Practitioner or the Practice Nurse.